Data Deletion

Your Right to Deletion

At DROMOS PRO, we respect your right to control your personal data. You may request the deletion of your account and all associated personal data at any time.

How to Request Data Deletion

To request the deletion of your data, you can:

• Send an email to info@dromos.pro with the subject line "Data Deletion Request"
• Include your account email address and full name in the request

Disconnecting Google Workspace & Gmail

You do not need to delete your entire DROMOS PRO account to remove Google data. You can disconnect email integrations at any time from DROMOS PRO dashboard settings under Connectivity.

When you disconnect a Google or Microsoft email integration, we delete stored OAuth access and refresh tokens and mark the connected mailbox and organization connection records as disconnected.

You can also revoke DROMOS PRO's access directly in your Google Account at https://myaccount.google.com/permissions. Revoking access in Google stops future API use; disconnecting in DROMOS PRO ensures tokens stored on our side are removed.

What Gets Deleted

Upon processing your request, we will permanently delete:

• Your account profile and credentials
• Personal identification information
• Usage data associated with your account
• Any stored preferences or settings
• Connected email sender records, including encrypted OAuth tokens for Google and Microsoft integrations
• Google Workspace organization connection metadata (domain, verified admin mailbox, and linked mailbox configuration)

Data Retention

Some data may be retained for a limited period to comply with legal obligations, resolve disputes, or enforce our agreements. Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytical purposes.

Operational email delivery logs and support correspondence may be retained for a limited period after deletion. We do not retain Google OAuth tokens after an integration is disconnected or your account is deleted.

Processing Time

Data deletion requests are typically processed within 30 days. You will receive a confirmation email once your data has been deleted.

Contact Us

If you have questions about data deletion, please contact us at info@dromos.pro.